Most items are crafted and ready for
shipping. Once your order is placed it will be sent within 1 and 3 days later
(one day for ready made products, longer for products still to be crafted).
Delivery takes approximately 2-4 business
days. This estimation changes between destination country. The average delivery
time to customers based in the United States is 2 business days. If you need a
more accurate estimation, please contactus – we love to hear from you!
We are unable to account for any additional
customs/shipping fee's incurred after we ship the package from our facility, as
customs fees will vary and differ from place to place. we are not responsible
for additional charges you may incur as a result of international duties.
We will accept new,
unopened items that are returned within thirty days of purchase. We will also
pay the shipping costs if the return is a result of our error (if you received
an incorrect item, for example).
We will refund your money to you as soon as is
possible, but please allow up to four weeks for it to be processed. In the
highly unlikely event that you have not heard from us after four weeks have
passed, please do contact us to see if something has gone wrong. Four weeks is long enough for the shipper to
have returned our item and fr us to process the payment on our side.
If you need to return an item, please Contact
Us with your order number and details
about the product you would like to return. We will respond quickly with
instructions for how to return items for your individual order.
